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Wilcity 2.0 will cease for now

Hello from Wilcity team

We’re sorry to announce that we have to pause the Wilcity 2.0 project because Covid-19 has badly affected our revenue for a long time now. Instead, we will focus on completing WPML for Mobile App and on supporting works. So don’t hesitate to send your tickets if you need support for your Wilcity. 

It’s sad for us too to come to this decision. We hope you are doing better.

We now give you a FreePremiumPlugins Coupon which is a 100% price discount for Wilcity Premium Plugins as our sincere apology to you. (The coupon is expired on Aug, 15th, 2021)

The 100% OFF coupon was expired, please use 50%OFF to get 50% OFF – the coupon is expired on Aug, 31st, 2021)

Again we apologize for our hard decision to temporarily stop Wilcity 2.0 And thank you guys for always being beside us. Hope to see you again with our other products in the future. 

Thank you

Wilcity team

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Wilcity 1.4.0 is now available

Dear folks,

Wilcity 1.4.0 is now available. This update includes lots of improvements and some bug fixes.

Here are some major features on this update:

  1. pageStack works well with Elementor, King Composer, and Visual Composer now https://youtu.be/HFqtjeVLC4M
  2. Improves a feature that allows Wilcity to auto-detect lat-long when clicking on a Map area on Add Listing page https://youtu.be/gOCHNqzL7sE
  3. New App Version announcement https://www.dropbox.com/…/simulator_screenshot_1C87A0A9.
  4. Improves Pay & Publish listing UX.
  5. Get rid of the Select Listing Types step if there is 1 listing type only.

Please read https://wilcityservice.com/wiloke-theme-cat/wilcity/ to learn how to update to this version.

Add Listing features IS AVAIlABLE on Wilcity App

You can now allow Customers to Add a Listing on your App, please read https://wilcityservice.com/product/wilcity-app-addlisting/ to learn how to do that.

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Lunar New Year Holiday announcement

Dear valued customers and business partners, Lunar New Year is the biggest traditional holiday in Vietnam when people come back hometown and families gather. So we’re pleased to inform that:

  • 2021 Lunar New Year is from the 9th to 16th of February.
  • Our Support Team are still working in that time, but the response might be a bit slow – it can take up to 48h.

We suggest that you search for your problems at https://documentation.wilcity.com/ first. Then if there’s still no solution, don’t hesitate to submit a ticket in https://wilcityservice.com/support/? We are really grateful and send many thanks for your kind attention and being appreciative with this situation. We apologize for the inconvenience.

Wish everyone a happy and successful new year!

Wiloke Team

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Email Confirmation Stop working

We got lots of reporting about Email Confirmation stop working today.

After a few hours of work, We figured out that the Email Templates plugin is causing this problem.

We reported this issue to Email Template plugin author https://wordpress.org/support/topic/report-blank-email-issue/ and We believe they will fix it soon.

In order to resolve the issue manually, please do the following steps:

  1. Download this file https://www.dropbox.com/s/ynpcqqf1kbqysbh/default.php?dl=0
  2. Then upload to plugins -> email-templates -> admin -> templates folder.
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Certify Compliance with Platform Terms and Developer Policies

Dear folks,

If you are using Facebook Login feature in Wilcity Listing Directory WordPress Theme & App or any WordPress Theme, make sure that you updated new Data Use Checkup policy.

To update the policy, please follow these steps:

  1. Go to https://developers.facebook.com/apps/
  2. Click on your App
  3. Read the new Facebook Policy, and then check on all required boxes if you agree to it
  4. Finally, click Submit buttom

If you have any further questions, feel free open a ticket on https://wilcityservice.com/support/

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How to resolve Notification issue on iOS App?

We recently got lots of feedback about Wilcity App Notification on iOS device.

After 1 week worked on this feature, We finally find the reason.

How does Notification works?

When Wilcity Web emit a notification message, Wilcity App will push a notification to EXPO server (1) . Then, Expo will push this notification to your device (2)

If (1) is successfully, We will get oke status. But as Expo explained it their documentation:

Note: a status of ok along with a receipt ID means that the message was received by Expo’s servers, not that it was received by the user (for that you will need to check the push receipt).

Why do you get this issue?

We checked on some customers App and We released that all Apps are facing (2). And the specific reason is The Apple Push Notification service key for your account could not be loaded, likely due to a malformed p8 file. Expo needs a valid PEM key in order to deliver notifications to APNs 

But why did it work before? => https://developer.apple.com/news/?id=11042019a

How can I resolve this issue?

We wrote an article about this, please read and follow https://documentation.wilcity.com/knowledgebase/how-can-test-notification-debug/ to resolve this issue

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Wilcity Advanced WooCommerce Announcement

Dear folks,

As you know, We announced to you about Wilcity Advanced WooCommerce before, but We can’t launch it this month. We are sorry for delaying!


To show up Products on Listing A, You will have to specify these products to Listing A, it’s limited.

For instance, If You are owner of a Pizza Business, We believe that you want to show up Pizza Food and Drink on your Listing, there are 2 issues now:

  1. You CAN’T separately Food and Drink on your menu
  2. If you have 10 Food Products and 10 Drink Products, You will assign 20 products to Listing. Imaging that We have 100 Listings, We will have to do 20*100 times.

We decide to delay release this plugin because We want to improve it, and We did.

Instead of specify products to Listing:

  1. You can use specify Product Categories to the Listing
  2. Or you can use Get all my Simple products. Which means all your products will be shown up on your Listing

We also added Directly Checkout feature to this plugin and you can customize it.

Due to improving features on Web version, We will have to re-factory code on Wilcity App as well, this is reason why We have to delay to release it this month.

The plugin is going to release next month and you can download it for free still.

Hoping you understand for us and thank for supporting!

Best regards,

Wiloke

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LUNAR NEW YEAR HOLIDAY ANNOUNCEMENT

Dear Valued Customers and Business Partners,

Lunar New Year Holiday is as known as Tet Holiday in our country. Lunar New Year – Jan 25th, 2020 is the traditional Vietnamese New Year and the most valuable holiday in Vietnamese culture is now around the corner. Wilcity would like to express our appreciation for your strong support and trust as well as your continuous cooperation.

Please be informed that our Customer Support service will behave a bit delay and behind 

from Friday, Jan 24th to the end of Wed, Jan 27th

The business operation will resume as normal on Thursday, Jan 28th, 2020. Our operation is not going to stop during this time, only the Customer Service has a delay in processing your issues.

So that should you have any questions, please do not hesitate to submit a ticket to https://wilcity.ticksy.com/tickets/, We will try to check your ticket regularly and try our best to solve your issue if they are urgent situation.

We apologize for any inconvenience

I wish you and your family good health, success, and happiness in the new year.

Happy Lunar New Year!

Wiloke Team

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What’s new in Wilcity 1.2.0

1. New Search Page

Wilcity 1.2 comes with power of New Search Page. Like the previous versions, You can easily drag a Search Field to Search Form area, and it resolved the disadvantage of this previous as well: Custom Field can be added to Search Form area now.

Besides, Search Without Map and Search With Map have been merged into 1 page instead of separating to 2 different pages like previous versions.

Please read https://wilcityservice.com/how-does-wilcity-search-form-v2-work/ to learn more about this feature

2. New Hero Search Form Field

In this version, We added a new field Complex Search. It’s combination of Where to looks? field, Where are looking for? and Region field in the previous versions. In short, when entering a keyword on this field, it will return maximum 3 types of result: Single Listing, Listing Location and Google Address.

If the customer clicks on:

  1. Single Listing: Browser redirects to this Single Listing directly
  2. Listing Location: Browser redirects to Search Page and search by Listing Location
  3. Google Address: Browser redirects to Search Page and search for all Listings within X KM

So when using Complex Search field, We should not use Where to looks field and Region field.

Wilcity 1.2.0 also auto remove Hero Tab Item if there is 1 Listing only.

3. Wilcity Listings Tabs

Wilcity Listings Tabs is get more stronger now. You can add a relation between Listing Category and Listing Location to this feature and add more filter Options to Listings Tabs Panel. To learn more about Wilcity Listings Tabs, please read How to setup Wilcity Listings Tabs

4. Tracking Review From the Front-end Dashboard

The listing owner now can track reviews on his/her listing from the admin dashboard. They can also hide / review a review on the dashboard as well.

5. Wilcity Term Groups Shortcode

Since Wilcity 1.2.0, You can add a Relation Between Listing Location and Listing Category to Rectangle Term Boxes, Term Boxes and Modern Term Boxes shortcode. When clicking on a Term box, browser redirects to Search Page and search for all Listings belongs to Location and Category that you picked up.

To learn more about this feature, please read Understanding Terms Group shortcode

6. Listing Types shortcode

It’s new shortcode in Wilcity 1.2.0, the shortcode allows displaying All Listing Types on the Home page. when clicking on a Listing Type, the Browser redirects to Search Page and all Listings belongs to this Listing Type will be shown up.

7. Repeated group

Wilcity 1.2 allows you can enable repeated group feature in Group Field setting. You can also use Uploader feature in the group as well.

8. WYSIWYG to Listing Content field

Your customers now can use WYSIWYG editor on Add Listing page.

9. Business Hours

With Wilcity 1.2.0, You can now set Open 24hrs to a day in a week. You can also setup Overnight Business Hour as well.

EG: If you have a Bar Listing, You can setup Open at 7 AM, and Close at 3 AM (next day)

10. Quick Access Listing Gallery